Terms of Service for Dixon’s Service Company

Welcome to Dixon’s Service Company. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

Acceptance of Terms

By using our website or engaging our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.


Dixon’s Service Company provides HVAC services, including but not limited to maintenance, repair, replacement, and emergency services. Our services are subject to availability and may be modified or discontinued at any time without notice.

Use of Website

You agree to use our website for lawful purposes only. You must not use our website in any way that may cause damage, interfere with other users, or violate any laws or regulations.

Customer Responsibilities

As a customer, you agree to:

  • Provide accurate and complete information when requesting services.
  • Ensure that the work area is safe and accessible for our technicians.
  • Follow any instructions or guidelines provided by our technicians for the proper use and maintenance of your HVAC system.

Payments and Fees

Payments for our services are due as specified in your invoice. We accept various payment methods, which will be detailed in your invoice or agreed upon during service scheduling. Late payments may incur additional fees.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

Warranties and Guarantees

We stand behind the quality of our work and offer warranties on our services and parts. Specific warranty details will be provided at the time of service. Warranties do not cover damage caused by misuse, neglect, or unauthorized modifications.

Limitation of Liability

Dixon’s Service Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim related to our services is limited to the amount paid by you for those services.

Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes have been posted constitutes your acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of North Carolina. Any disputes arising under these terms will be resolved in the state or federal courts located in North Carolina.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Dixon’s Service Company
423 Shipyard Blvd. Suite 2
Wilmington, NC 28412



Thank you for choosing Dixon’s Service Company. We look forward to serving you and ensuring your HVAC needs are met with the highest level of professionalism and care.