Since 2005, Dixon’s Service Company has been proudly serving homeowners and businesses in Hampstead, Leland, Carolina Beach, Leland and Wilmington, NC. As a family-owned and operated business, we’ve built our reputation on honesty, integrity and customer-first service. Starting as a small mom-and-pop shop, we’ve grown by surrounding ourselves with talented people and consistently delivering top-quality HVAC solutions.
HVAC Company in Leland, NC: Family, Community and Growth
Dixon’s Service Company began as a family business, with Chris, our general manager, having worked in the industry since 1996. Angie joined as a temporary employee more than a decade ago and now serves as our office manager. Over the years, we’ve maintained the heart of a family-run operation while expanding our expertise to residential new construction, residential service and light commercial projects. We can handle any HVAC project, including:
- Residential heating and air conditioning services in Leland, NC.
- Heat pump installation and 24/7 emergency heat pump repair.
- Ductless HVAC installation and 24/7 emergency mini-split repair.
- AC installation and 24/7 emergency air conditioner repair.
- Furnace installation and 24/7 emergency furnace repair.
- Geothermal HVAC installation and 24/7 emergency geothermal HVAC repair.
- Light commercial HVAC installation and 24/7 commercial HVAC repair.
- Indoor air quality solutions for Leland, NC, homes and businesses.
- Sales and service of manual, programmable and smart thermostats.
- HVAC services for residential new construction in Leland, NC.
- Operate a full sheet metal fabrication shop for custom ductwork.
- HVAC maintenance services, including the Dixon’s Comfort Club.
What Sets Dixon’s Service Company Apart From Corporations
Unlike larger corporate competitors, we’re independently owned and operated, with a focus on genuine customer service rather than sales quotas. Our NATE-certified service technicians don’t work for commissions. They’re here to help, educate, and provide solutions that truly fit your home or business. Here’s why customers choose us:
- Independently owned and operated family business, not a corporation.
- Trane dealer that services all major brands of HVAC equipment.
- Guarantee 100% customer satisfaction from start to finish.
- Offer extended labor warranties with the option to cover everything.
- Have a second set of eyes on every job for maximum quality control.
- Stand behind our product and never upsell something you don’t need.
- Dispatch NATE-certified service technicians for your HVAC service.
- Vet our employees extremely well via background checks and drug screens.
- Don’t pay our service technicians commissions; they genuinely want to help.
- Enjoy educating our customers on HVAC and giving them a full range of options.
- Always put customers first, because without them, we wouldn’t have a business.
- Available 24/7 for emergency heating and AC repairs in and around Leland, NC.
Core Values That Motivate Us to Offer the Best HVAC Services in Leland, NC
At Dixon’s Service Company, we believe having a strong set of core values is vital to operating an honest HVAC company in Leland, NC, that puts people over profits.
- Customer-Centric Excellence: Your 100% satisfaction is our top priority.
- Integrity and Professionalism: Honest pricing and no upsells, only heating and cooling solutions that work.
- Faith-Guided Principles: Our HVAC business in Leland, NC, is guided by strong moral and ethical values.
- Employee Growth and Well-Being: We invest in our team for better service and expertise.
- Workplace Excellence: Safe, professional and efficient HVAC service every time.
- Continuous Improvement: Staying up-to-date with the latest HVAC technology and methods.
- Community Stewardship: Giving back to the communities we serve.
- Collaboration and Teamwork: Working together internally and with customers to achieve the best results.
At Dixon’s Service Company, our mission is simple: put customers first, deliver exceptional service, and build lasting relationships through integrity, expertise and care. When you choose us, you’re choosing a team dedicated to your comfort, safety and satisfaction—24/7, every day of the year. Contact us today to schedule our HVAC services for your home or business in Hampstead, Leland, Carolina Beach, Leland or Wilmington, NC.