Privacy Policy for Dixon’s Service Company

At Dixon’s Service Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you contact us, request a service, or fill out a form on our website, we may collect personal information such as your name, email address, phone number, and address.
  • Usage Data: We may also collect information about how you access and use our website. This can include your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

The information we collect is used for several purposes, including:

  • Providing Services: To schedule and perform HVAC services, communicate with you, and respond to your inquiries.
  • Improving Our Services: To understand how our website is used, improve its functionality, and enhance your user experience.
  • Marketing and Promotions: To send you promotional materials, special offers, and other information that may be of interest to you. You can opt-out of these communications at any time.
  • Compliance and Protection: To comply with legal obligations, protect our rights, and ensure the safety of our services.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if there are any inaccuracies.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dixon’s Service Company
423 Shipyard Blvd. Suite 2
Wilmington, NC 28412


Thank you for trusting Dixon’s Service Company with your HVAC needs. Your privacy and satisfaction are our top priorities.